CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at +91 9844294984 or send us an email at info@mysite.com

 

Shipping Policy

  1. We supply our products all over India. At present, we are not taking international orders.

  2. We ship with standard/economical post service and usually takes up to 10 days for the delivery(depending on the location selected ). Please note that the delivery might be longer in case of any strikes, holidays or any events that causes disruption in services.

  3. Shipping costs depends on the product weight as well as the delivery location. The rates charged as shipping charges is as what is charged by the postal service. Hence, it might change depending on the changes in the postal service charges. Shipment charges will be shown in the Cart Page.

  4. Cash on delivery option is not available as of now.

  5. If you wish to pick up from store, then the shipping charges is waived off and you can make offline payment at the store and collect the bag.

  6. All products purchases from the website are made pursuant to a shipment contract. This means that the risk of loss and title of such products shall pass to you upon our delivery to the end carrier.

 

Returns Policy

  1. The website and its affiliate's attempts to be as accurate as possible. However the website makes no warranty that the product descriptions and any   other content on this site are accurate, complete or error free. If the product offered by the website itself is not as described then your sole remedy is to return the product in an unused condition in conjunction with the return policy.

  2. You can exchange any order within 7 working days from the date of delivery. All exchanges must be unused.

  3. While the cases of wrong or damaged order are extremely rare,If you do receive a wrong or a damaged product, please ensure that you contact our customer care number or write to us at cavettobags@gmail.com within 2 working days.

  4. Cavetto Bags return policy does not cover usage under extreme conditions, damage  due to improper care (accident, misuse or negligence) and damage caused by acts of god such as floods,fires or earthquakes.

  5. Once the returned product has reached to us. We will check the product and then make the refund which will be 7-10 working days depending on the bank

 

VIST OUR STORE

 

No 6, 1st floor, 9th cross,

NR Colony

Bangalore - 560019, KA, INDIA

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